General Terms of Sale

Effective date: 26.09.2026

1. Seller

  • Legal name: Anka Smart Otomasyon Mühendislik Sanayi ve Ticaret Limited Şirketi
  • MERSİS number: 007012204740001
  • Trade registry number: 531523
  • Tax office / number: Başkent / 070 122 0474
  • Address: Harbiye Mah. Karşıyaka Sk. No:8/11 Çankaya / Ankara
  • Email: info@ankasmart.com
  • Phone: +90 555 705 52 19

2. Placing an order

Your order is placed when you add products to the cart and complete checkout; the contract is formed when payment is confirmed. If there is a stock or supply problem or an obvious pricing error, the Company may cancel the order and will refund any amount collected without delay.

3. Prices and payment

Product prices are set in US dollars, converted to Turkish lira at the daily exchange rate and shown incl. VAT on the site. Your order is placed at the Turkish lira amount shown at checkout and confirmed by you; exchange-rate changes after you order do not affect that amount.

Payment methods: credit/debit card via PayTR, and bank transfer. For details, see Payment and Delivery.

4. Promotions and coupons

Promotions and coupons are subject to their dates, stock and stated conditions, and cannot be combined unless stated otherwise.

5. Delivery

Delivery within 3–15 business days, within Türkiye only.

6. Withdrawal and returns

Consumers have a 14-day right of withdrawal. For details, see Cancellations and Returns.

7. Warranty and defective goods

Our products are manufactured by Anka Smart. The warranty period and terms are stated in the warranty certificate supplied with the product. Defects appearing within six months of delivery are presumed to have existed at delivery; consumers' statutory rights are reserved.

8. Force majeure

In events beyond the parties' control, such as natural disasters, epidemics, strikes or decisions of public authorities, obligations are suspended for as long as the event lasts.